Upon delivery of the Wonderware solution to our clients, TeQnovation believes that supporting the solution is one of the key phases to keep the system functioning well.
An important part of the support will be decided with our clients prior even to the Wonderware project’s start because this will have an impact on how the Wonderware solution will be built and how to automate health checks on the client’s request. This is a new way of supporting the solutions on a global scale.
At TeQnovation, we also offer support services not limited to the system only, because if key individuals depart who support the Wonderware solution from the client’s perspective, or sudden changes in the network and production environment are happening, it is a must to provide the right support toward the right problems our clients face.
All of the support can be tailored around the needs of our clients, from reactive support till keep the solution functioning well.