Knowledge Database

TeQnovation DMCC recently got a support request from one of our customers. The Historian Client (Version 2017 Update 2) couldn’t load the Historian Servers in the Historian Client to browse the tags in the trend and query tool. After troubleshooting, the issue was resolved. How we resolved it? You can read all about it in our knowledge database in following link: https://teqnovation.com/package/07-frequent-questions/?wpdmdl=832&ind=1542470241101. Don’t forget to register to see the content of this troubleshooting guide.

One of our main concerns in TeQnovation is to always support our customers and partners.
Every question and support request helped us to shape our solutions and services to a more fit-for-purpose one.
Without a doubt, TeQnovation owes much of our success today to our open communication methodology with our customers and partners and It has been acknowledged several times that TeQnovation shares the right information at the right time with the right technical background.
Keeping customers and partners updated with our expertise and giving them the opportunity to solve their issues easily, we made it our priority to provide a support infrastructure to share our best practices as a System Integrator.
We are thrilled to announce the release of our knowledge Database in our website so that our customers and partners can easily locate knowledge base information in a self-serve help manner that encourages them to help themselves and save precious time.
Our knowledge database is tailored around what we have encountered till date as system integrator and will be constantly updated with new documentation, our toolkit and coding standards, installation manuals and much more.
Last but not least, to find and fix possible gaps in our sharing platform we are offering a 2-month free subscription to the first three (3) subscribers, so sign up now (https://teqnovation.com/login/) or send us an e-mail to info@teqnovation.com for a free access to our knowledge base now and enjoy our innovation pool.
The first three users will be contacted separately and in a private manner to help us shaping this knowledge database further.