Knowledge Database

As per requests from our knowledge database users, TeQnovation have uploaded some new documents in different sections:

• Avantis – 22.Ref1-How to work with Avantis PRO version 6.0_V1.0
• Avantis – 22.Ref2-Avantis Condition Manager version 3.1_V1.0
• Citect – 23.Ref1-Citect License Issue_V1.0
• PACTWare – 16.Ref4-Working with PACTware_Basics_V1.0
• PACTWare – 16.Ref5-Working with PACTware – MTL4850 Multiplexer_V1.0

We would like to thank our user community for the support and feel free to contact us in case there are any clarifications on the new uploaded documents.

TeQnovation uploaded several new documents in our knowledge database. The following list summarizes the new documents:

• 10.Ref13-Backup and Restore Hard Drive-Acronis2017_V1.0
• 16.Ref2-Installation PACTWare_4.1_SP5_V1.1
• 16.Ref3- Extended Frame Service v2.5 Installation_V1.0
• 17.Ref2-Wincc OA 3.16 P2 Installation Procedure_V1.0
• 17.Ref3-Wincc OA-Project_Backup_V1.0
• 17.Ref4-Wincc OA-Project_Restore_V1.0
• 19.Ref2-Split Excel File in Multiple CSV based on linenumber_V1.0
• 20.Ref33-67964 Some Insight tags not populating when searched for
• 21.Ref1-Preventive Maintenance Support WW SP Method Statement_V1.0

TeQnovation couldn’t anticipate on the great success our knowledge database had till date. We would like to thank all our users from the Knowledge database by heart! Thanks to this great success, we decided to offer our current users one year free subscription upon renewal as this community is a vast growing cloud of expertise and lot of information is shared with us and resurrected via our knowledge database. As this success seems to continue, we will offer new subscribers that subscribes during the month of March 2019, a free subscription for 2 months, with unlimited downloads from our knowledge database… so be in a hurry to subscribe.

Furthermore, several new sections have been added to our knowledge database based on the requests from our community. One of the new sections is the most common issues that TeQnovation has faced in delivering Wonderware projects and how it was resolved based on the Wonderware Technotes. TeQnovation decided to share these technotes of the most common issues solved. Of course, as these technotes are coming from the Wonderware vendor, TeQnovation advise to contact always the technical support from Wonderware. Our technotes section is just a summary of technotes that helped us to solve issues at customer bases and is solely based on our expertise.

Happy browsing and looking forward to approve all new subscriptions.

TeQnovation uploaded several new documents in our knowledge database. The following list summarizes the new documents:

• 00.Ref3-Installing Windows Server 2008 Standard R2_V1.0
• 01.Ref4-Windows Prerequisites for Windows 2012 R2 64-bit_V1.1
• 01.Ref4-Windows Prerequisites for Windows 2012 R2 64-bit_V1.2
• TeQ_07.Ref23-Frequent Questions-Disable the related Windows User Profile Service_V1.0
• TeQ_07.Ref24-Frequent Questions-InTouch Windows Frame Issues_V1.0
• 10.Ref6-Wonderware_Historian_Database_History Blocks Backup_V1.0
• 10.Ref7-Wonderware_Historian_Database_Export_Tool_V1.0
• 10.Ref8-Alarm_DB_Recovery_V1.0
• 10.Ref9-Galaxy_Recovery_V1.0
• 10.Ref10-Updating_and_Restoring_Historian Runtime Database_V1.0
• 10.Ref11-WIS_Recovery_V1.0
• 10.Ref12-Wonderware_Historian_Database_Import_Tool_V1.0
• 16.Ref1-Integration of Hart Instrument to PACTware_V1.0
• 16.Ref2-Installation PACTWare_4.1_SP5_V1.0

TeQnovation DMCC created a procedure how to properly backup Wonderware Information Server. You can view the procedure in our knowledge database in following link: https://teqnovation.com/package/10-backup-restore/?wpdmdl=838&ind=1546250950931. Don’t forget to register to see the content of this document and receive regular updates on new procedures that we are adding to our knowledge database.

TeQnovation DMCC uploaded an update on our consolidated list of all patches approved by Microsoft and Wonderware in a simple to use excel. On a regular basis, this list will be updated so our community remains up to date with the latest patches supported by Wonderware. The list is straight forward to use and will help in selecting faster the approved/non-approved Windows patches. You can view the patch list in our knowledge database in following link: https://teqnovation.com/package/05-patch-management/?wpdmdl=672&ind=1545479314097. Don’t forget to register to see the content of this document and to receive regular updates on this list.

TeQnovation DMCC created a procedure how to properly backup a galaxy. You can view the procedure in our knowledge database in following link: https://teqnovation.com/package/10-backup-restore/?wpdmdl=838&ind=1545202027139. Don’t forget to register to see the content of this document and receive regular updates on new procedures that we are adding to our knowledge database.

TeQnovation DMCC uploaded a consolidated list of all patches approved by Microsoft and Wonderware in a simple to use excel. Most of the Windows Operating Systems are covered from Windows XP and Windows Server 2003 onwards. On a regular basis, this list will be updated so our community remains up to date with the latest patches supported by Wonderware. The list is straight forward to use and will help in selecting faster the approved/non-approved Windows patches. You can view the patch list in our knowledge database in following link: https://teqnovation.com/package/05-patch-management/?wpdmdl=672&ind=1545118899443. Don’t forget to register to see the content of this document and to receive regular updates on this list.

TeQnovation DMCC added a procedure to the knowledge database with the intend to backup the Wonderware Historian Runtime Database. Currently, this is done on a test system as a start to avoid production systems being affected and our community can test it thoroughly prior following the same procedure on production environments. You can view the configuration procedure in our knowledge database in following link: https://teqnovation.com/package/10-backup-restore/?wpdmdl=838&ind=1545069641073. Don’t forget to register to see the content of this document

TeQnovation DMCC got several requests from our online community to post more fit for purpose documents on our knowledge database. We are currently working on adding these requested documents in our knowledge database. As a start we have added the procedure how to backup the Wonderware Alarm Database, which was one of the most urgent requested documents due to it was not clear if SQL database backup should be used and/or the backup tool for Wonderware Alarm Database. You can view the configuration procedure in our knowledge database in following link: https://teqnovation.com/package/10-backup-restore/?wpdmdl=838&ind=1544952191961. Don’t forget to register to see the content of this document