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TeQnovation DMCC created a procedure how to properly backup Wonderware Information Server. You can view the procedure in our knowledge database in following link: https://teqnovation.com/package/10-backup-restore/?wpdmdl=838&ind=1546250950931. Don’t forget to register to see the content of this document and receive regular updates on new procedures that we are adding to our knowledge database.

TeQnovation DMCC uploaded an update on our consolidated list of all patches approved by Microsoft and Wonderware in a simple to use excel. On a regular basis, this list will be updated so our community remains up to date with the latest patches supported by Wonderware. The list is straight forward to use and will help in selecting faster the approved/non-approved Windows patches. You can view the patch list in our knowledge database in following link: https://teqnovation.com/package/05-patch-management/?wpdmdl=672&ind=1545479314097. Don’t forget to register to see the content of this document and to receive regular updates on this list.

TeQnovation DMCC created a procedure how to properly backup a galaxy. You can view the procedure in our knowledge database in following link: https://teqnovation.com/package/10-backup-restore/?wpdmdl=838&ind=1545202027139. Don’t forget to register to see the content of this document and receive regular updates on new procedures that we are adding to our knowledge database.

TeQnovation DMCC uploaded a consolidated list of all patches approved by Microsoft and Wonderware in a simple to use excel. Most of the Windows Operating Systems are covered from Windows XP and Windows Server 2003 onwards. On a regular basis, this list will be updated so our community remains up to date with the latest patches supported by Wonderware. The list is straight forward to use and will help in selecting faster the approved/non-approved Windows patches. You can view the patch list in our knowledge database in following link: https://teqnovation.com/package/05-patch-management/?wpdmdl=672&ind=1545118899443. Don’t forget to register to see the content of this document and to receive regular updates on this list.

TeQnovation DMCC added a procedure to the knowledge database with the intend to backup the Wonderware Historian Runtime Database. Currently, this is done on a test system as a start to avoid production systems being affected and our community can test it thoroughly prior following the same procedure on production environments. You can view the configuration procedure in our knowledge database in following link: https://teqnovation.com/package/10-backup-restore/?wpdmdl=838&ind=1545069641073. Don’t forget to register to see the content of this document

TeQnovation DMCC got several requests from our online community to post more fit for purpose documents on our knowledge database. We are currently working on adding these requested documents in our knowledge database. As a start we have added the procedure how to backup the Wonderware Alarm Database, which was one of the most urgent requested documents due to it was not clear if SQL database backup should be used and/or the backup tool for Wonderware Alarm Database. You can view the configuration procedure in our knowledge database in following link: https://teqnovation.com/package/10-backup-restore/?wpdmdl=838&ind=1544952191961. Don’t forget to register to see the content of this document

TeQnovation DMCC recently got a support request from one of our customers. The Historian Client (Version 2017 Update 2) couldn’t load the Historian Servers in the Historian Client to browse the tags in the trend and query tool. After troubleshooting, the issue was resolved. How we resolved it? You can read all about it in our knowledge database in following link: https://teqnovation.com/package/07-frequent-questions/?wpdmdl=832&ind=1542470241101. Don’t forget to register to see the content of this troubleshooting guide.